In order to make sure that all customers are treated fairly and in compliance with FCA regulations, we aim to provide a first-class service at all times including in our complaints handling. If you have any complaints about finance, please use the following methods to contact us directly:

Call us: 01253 283373

Email Us: info@modernclassics.cc

Write to Us: Modern Classics, School Lane, Lytham, Lancashire FY8 5NL

All complaints received shall be treated according to legislation and guidelines set. In the scenario you are unhappy with how a complaint is handled by us, you may have the right to refer the complaint to the Financial Ombudsman Service. Lodging a complaint with the Financial Ombudsman Service must be made within 6 months of our initial response to you.

The Financial Ombudsman Service is an independent and free service made available to customers in regard to finance services and products. Contact details can be found below:

Website: www.financial-ombudsman.org.uk

Address: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Email: complaint.info@financial-ombudsman.org.uk

Telephone: 0800 023 4567 or 0300 123 9123

More information is available from the provided leaflet at http://www.financial-ombudsman.org.uk/publications

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